Steamboat Psychiatry Website Privacy Policy
Effective date: November 13th, 2025
Steamboat Psychiatry LLC ("Steamboat Psychiatry," "we," "our," or "us") is a psychiatric medical practice based in Casper, Wyoming. We take privacy and confidentiality very seriously. This policy explains how we collect, use, and protect information when you visit steamboatpsych.com or interact with us online.
This policy is intended to comply with applicable United States federal law, including the Health Insurance Portability and Accountability Act ("HIPAA"), and with Wyoming laws governing medical records and confidentiality.
By using this website, you agree to the practices described here.
1. Scope of this policy
This policy applies to:
Information you provide through our website, contact forms, or secure patient links
Basic technical information collected automatically when you visit our site
Online communication related to scheduling, questions, or general inquiries
This policy does not replace our full HIPAA Notice of Privacy Practices, which explains in detail how we use and disclose your protected health information (PHI) for treatment, payment, and healthcare operations.
If there is ever a conflict between this website policy and our HIPAA Notice of Privacy Practices, the HIPAA notice controls for PHI.
2. Protected Health Information and HIPAA
When you are a patient of Steamboat Psychiatry, most information we create or receive about your health, care, and payment for care is PHI and is protected under HIPAA.
We may use and disclose PHI only as permitted or required by HIPAA and applicable Wyoming law, such as for:
Treatment
Billing and payment
Healthcare operations and quality improvement
Situations required or clearly allowed by law
We maintain administrative, technical, and physical safeguards designed to protect the privacy and security of PHI and to follow breach-notification rules if PHI is compromised.
You can request a copy of our full HIPAA Notice of Privacy Practices at any visit or by contacting us.
3. Information we collect through this website
The information we collect depends on how you use the site.
Information you choose to provide
Examples include:
Name, contact information, and basic details you submit through a contact or scheduling form
Messages you send to us by website form or email
Information you provide when you create or access a patient portal account (where available)
Please do not submit detailed medical information through general contact forms or standard email, as these may not be encrypted.
Information collected automatically
Like many websites, we may automatically collect limited technical data such as:
Browser type and device type
Pages visited and time spent on the site
General location based on IP address
Referring website
This information is typically used in aggregated form to understand how the site is being used and to improve performance.
Cookies and similar technologies
We may use cookies or similar tools to:
Keep the site functioning properly
Remember certain preferences
Measure traffic and performance
You can usually adjust your browser settings to refuse cookies, but some site features may not work correctly if cookies are disabled.
4. How we use information collected online
We may use information collected through this website to:
Respond to your questions or requests
Schedule or help you schedule appointments
Operate, maintain, and improve the website
Monitor for abuse or security issues
Comply with legal or regulatory obligations
If information you submit becomes part of your medical record, it will be treated as PHI and handled under HIPAA and applicable Wyoming law.
We do not sell your personal information.
5. How we share information
We may share information collected through the website in the following limited situations:
With vendors or service providers who help us operate the website, host secure forms, process payments, or provide technical support. These parties are required to protect your information and, when appropriate, enter business associate agreements under HIPAA.
As needed to schedule care, respond to your requests, or communicate with you about your appointments
When required by law, court order, or government regulation
When necessary to protect our legal rights, safety, or the safety of others
We will not share your PHI for marketing or other purposes not allowed by HIPAA without your written authorization.
6. Your rights related to your health information
Under HIPAA and Wyoming law, patients generally have rights that may include the ability to:
Request access to or copies of their medical records
Request corrections to information they believe is inaccurate or incomplete
Request restrictions on certain uses or disclosures of PHI
Request confidential communications, such as using an alternative mailing address or phone number
Obtain an accounting of certain disclosures of PHI
Receive a paper copy of the HIPAA Notice of Privacy Practices
Some rights have exceptions and may require written requests. If we must deny a request, we will explain the reason and any options you may have to appeal or submit a statement of disagreement.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect and maintain, including PHI. These safeguards may include:
Secure servers and access controls
Encryption for certain transmissions and stored data where appropriate
Workforce training on privacy and security
Policies for responding to suspected or confirmed data breaches
No system can be guaranteed completely secure. If we learn of a breach of unsecured PHI, we will provide required notifications under HIPAA and applicable law.
8. Third-party websites and tools
Our site may contain links to other websites or use third-party tools, such as online maps or embedded content. We are not responsible for the privacy practices of those third parties. Their privacy policies govern any information you provide to them.
9. Telehealth and location information
Steamboat Psychiatry provides care to patients located in Wyoming and, through telehealth, in Nevada. When you use telehealth platforms or scheduling links from our website, those services may collect additional data such as device information or location, as described in their own privacy policies.
We select telehealth and electronic services that agree to protect PHI in compliance with HIPAA and applicable law and, when appropriate, we enter business associate agreements with them.
10. Children’s privacy
Our website is not directed to children under thirteen. We do not knowingly collect personal information online directly from children under thirteen without appropriate parental or guardian involvement, consistent with HIPAA and other applicable laws.
11. Changes to this policy
We may update this Website Privacy Policy from time to time. When we do, we will update the "Effective date" at the top of this page. Your continued use of the website after changes are posted means you accept the revised policy.
12. Contacting us
If you have questions about this Website Privacy Policy, our HIPAA Notice of Privacy Practices, or how your information is handled, please contact:
Steamboat Psychiatry LLC
Attn: Privacy Officer
1301 S Wisconsin Ave
Casper, WY 82609
Phone: 307-251-7220
Secure email: kai.wentz@steamboatpsych.com
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.